Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. Our goal is simple: make it easy for brands to talk to their customers and make it easy for users to get in touch with businesses.

We added a Freshdesk Component on💧 Instill VDP to enable more Customer Relationship Management (CRM) capabilities when building your pipelines. This application component focuses on using Freshdesk's ticketing system.

Features

• Support tasks:

  • Get Ticket

  • Create Ticket

  • Reply To Ticket

  • Create Ticket Note

  • Get All Conversations

  • Get Contact

  • Create Contact

  • Get Company

  • Create Company

  • Get All

  • Get Product

  • Get Group

  • Get Agent

  • Get Skill

  • Get Role

To request a new component, please go here and click "Request A Component".